HD
Mission Next: IT Help Desk & Career Accelerator
Practice IT support, troubleshooting, networking, and customer service.
72 clock hours · 6 weeks · $3,000 tuition
Review IT Help Desk →Workforce training funding
Explore funding for your next step
WIOA-funded training may be available to eligible individuals in participating CareerSource regions. Your local team reviews eligibility and funding.
County and program
Check your region
This checker identifies a regional next step. It does not determine personal eligibility or submit an application.
No personal or eligibility documents are collected or stored by this checker. Read our privacy policy. Booking or contacting an advisor is separate from a school application and funding determination.
The process
Four steps toward training
Explore Mission Next training
Review program content, tuition, learning format, and expectations.
Speak with an advisor
Discuss your program interest and the next step for your region.
Work with CareerSource
Your local team reviews eligibility and suitability, and determines funding authorization.
Complete admissions requirements
Mission Next reviews admission separately. Obtain the required written funding authorization before beginning WIOA-funded training.
Share eligibility documents directly with CareerSource through its approved process. Do not begin training expecting WIOA payment before a fully executed ITA / Authorization for Training is in place.
Training options
Explore the programs
SOC
Mission Next: Security Operation Center (SOC) Analyst
Practice security monitoring, alert investigation, and incident response workflows.
82 clock hours · 6 weeks · $3,000 tuition
Review SOC Analyst →Local authorization must be confirmed for the exact program and delivery mode. AI/ML is not represented as a WIOA-funded option. Successful completion earns an institutional Diploma. Third-party certification is independently awarded, optional, not required for the Mission Next diploma, and not guaranteed.
Funding questions
Know your next step
What is WIOA funding?
The Workforce Innovation and Opportunity Act supports workforce services, including training assistance for eligible participants. Your CareerSource team explains which services may be available.
Who determines whether I qualify?
CareerSource determines individual eligibility, suitability, and funding awards. Mission Next determines institutional admission.
Why does funding vary by region?
Local workforce boards have their own authorization processes, program requirements, and funding availability. A statewide listing alone does not confirm every local pathway.
Is training online?
Yes. These programs combine scheduled live online instruction with LMS coursework, practical labs, and assessments. Review the program details and catalog for technology requirements.
Do I have to be unemployed?
Employment status alone does not establish whether assistance is available. Ask CareerSource to review your circumstances and applicable program rules.
Can I speak with Mission Next before applying?
Yes. Contact a Training & Admissions Advisor to discuss program fit and next steps. A conversation does not submit a school application or determine funding eligibility.
What if my region is outside the current pathway?
You can explore Mission Next programs or ask your local CareerSource office about available training opportunities. This checker does not determine your personal eligibility.
Does funding guarantee enrollment or employment?
No. Funding authorization and institutional admission are separate decisions. Employment and third-party certification are not guaranteed.
For CareerSource staff
Program and referral information
Mission Next Technical Academy is operated by KnovaQuest, LLC. Employ Florida searches may require KnovaQuest LLC, Provider ID 2344299.
IT Help Desk Program ID: 165829. SOC Analyst Program ID: 165892.
For program information and referral coordination, contact randy@mntacademy.com or (850) 684-4587. Please confirm the exact program and local authorization before making a funding commitment.